Refund and Cancellation Policy

Refund and Cancellation Policy

All digital course purchases are non-refundable. Students should review the course details, pricing, certificate information, support scope and training disclaimer before completing payment.

Digital Course Access

Once course access is assigned or a digital course order is processed, cancellation and refund requests will not be accepted.

Technical Access Issues

If a technical access issue occurs, students should contact support with their registered email, phone number and order details so the academy can verify the order and restore access where applicable.

Offline Practical Discussion

Offline practical options, if available, may have separate arrangements and should be discussed directly with the academy team before making any additional commitment.

Before You Purchase

Students are encouraged to ask questions through WhatsApp or email before enrollment if they are unsure about course fit, language support, certificate scope or learning requirements.